I reached out about the milk foam not working. After troubleshooting it was decided to send it back for repair. Upon receiving it back I discovered it never worked properly. Now it does and we are happy with the product. Quick repair and return.
J
Jui-Chi Ko
Fantastic customer service
The warranty process was easy and the service provided was above and beyond expectations. Thank you!
J
Jim Bacon
Quick and responsive to my issue…
Will start by saying, I was disappointed that the machine failed so quickly, but the support an online team were quick to lend assistance and were responsive. The return of the machine was timely. I recommend that you not throw out your box to make a return easier cause I fear any of you may need to do that in the future.
L
Louis Cicio
Warrantee repair
The repair was done very timely and well. The only issue I have is the $168 I had to come out of pocket to send the unit out to you in California. Warranty return postage should be covered on a 7 month old unit
